Order Processing: All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been placed and another notification once it has shipped.
Local Shipping (Within Nigeria)
- Delivery time: 2–5 business days after processing.
- Shipping fees: Calculated automatically at checkout based on your location.
International Shipping
- Delivery time: 7–14 business days, depending on destination and customs processing.
- Customs & taxes: Any customs duties or import taxes are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, a tracking number will be sent to your email so you can monitor delivery status.
Delays & Lost Packages
Delays may occur due to weather, customs, or courier issues. FITCRAVE is not responsible for lost or stolen packages after they have been handed over to the courier. If you experience a delay or do not receive your package, contact us and we will help investigate with the carrier.